The Key Account Manager is responsible for building and maintaining strong relationships with strategic clients. This role involves understanding client needs, providing tailored solutions, and ensuring client satisfaction to drive business growth.
Key Responsibilities:
* Develop and execute account-specific strategies to achieve sales targets.
* Serve as the primary point of contact for key clients, addressing their inquiries and resolving issues promptly.
* Identify opportunities for upselling and cross-selling within existing accounts.
* Collaborate with internal teams to deliver exceptional service and support to clients.
* Monitor market trends and competitor activities to identify new business opportunities.
Required Skills:
* Proven experience in key account management and sales.
* Strong communication and interpersonal skills.
* Excellent negotiation and problem-solving abilities.
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