We are seeking a motivated and customer-focused Product Support Engineer Intern to provide technical assistance and support to our users. This internship offers a great opportunity to develop your problem-solving and communication skills in a fast-paced environment.

Key Responsibilities

• Provide technical support to customers via email, phone, and chat.
• Troubleshoot and resolve product-related issues.
• Document customer interactions and solutions.
• Escalate complex issues to senior engineers.
• Contribute to the knowledge base and FAQs.

Required Skills

• Strong problem-solving skills.
• Excellent communication skills.
• Familiarity with SQL.
• Ability to work independently and as part of a team.