We are seeking an experienced and detail-oriented Product Support Lead to join our Data Warehouse Operations team. This role will focus on maintaining, monitoring, and troubleshooting data pipelines and batch processes within a complex architecture that includes Azure, Databricks, and TWS (Tivoli Workload Scheduler). You will be responsible for ensuring the smooth operation of critical data workflows, addressing issues in real-time, and collaborating with cross-functional teams to improve our data infrastructure.