We are looking for a dynamic and results-oriented professional to lead customer success efforts in partner schools. This role is pivotal in ensuring schools achieve their learning goals and experience exceptional value through our programs.

• Drive smooth program onboarding, training & ongoing support for schools
• Monitor usage & outcomes, ensuring student progress and impact
• Build strong relationships with school leaders & administrators
• Support School Implementation Officers for effective program delivery
• Collect & analyze data to identify trends and improve outcomes
• Lead retention and renewal efforts (aiming for 95% retention)