We are seeking a highly skilled and experienced QA Manager to oversee the quality assurance processes within our travel account. The QA Manager will be responsible for ensuring that our services meet the highest standards of quality and customer satisfaction.

Key Responsibilities:
• Develop and implement QA methodologies and standards.
• Conduct regular audits and assessments of processes and services.
• Identify areas for improvement and implement corrective actions.
• Manage and mentor a team of QA analysts.
• Collaborate with cross-functional teams to ensure quality standards are met.

Required Skills:
• Strong understanding of QA methodologies.
• Excellent analytical and problem-solving skills.
• Proficiency in Lean Six Sigma and Kaizen principles.
• Strong leadership and communication skills.