We are seeking a Quality Assurance Executive to ensure high standards in our customer service operations. The ideal candidate will monitor customer interactions, identify areas for improvement, and implement strategies to enhance service quality.

Key Responsibilities:
* Evaluate customer service interactions and provide feedback.
* Develop and implement quality assurance processes.
* Analyze customer feedback to identify trends and areas for improvement.
* Collaborate with the customer service team to improve performance.

Required Skills:
* Excellent communication skills
* Analytical and problem-solving abilities
* Experience in customer service
* Attention to detail