We are looking for a Quality Assurance (QA) specialist to monitor support interactions and uphold service quality through structured evaluation and feedback. This role involves ensuring that our services meet the highest standards of quality and customer satisfaction.

Key Responsibilities:
* Evaluate support interactions based on established quality standards.
* Provide constructive feedback to support teams.
* Identify areas for improvement in service quality.
* Document and report on quality assurance findings.

Required Skills:
* Attention to detail.
* Analytical skills.
* Excellent communication skills.
* Experience in quality assurance.