Responsibilities and Duties: - Control finished goods and incoming raw materials. - Oversee the dispatching of finished goods. - Manage customer complaints and prepare detailed reports. - Provide support to other production lines. - Conduct routine and ad-hoc inspections of materials, components, and finished products. - Document and report any deviations from quality standards, ensuring timely communication to relevant departments. - Collaborate with production teams to promptly address and resolve quality issues. - Implement and enforce quality control procedures for consistent product quality. - Perform calibration and maintenance of inspection equipment. - Assist in the development and improvement of quality control processes. - Train and guide production staff on quality standards and procedures.