The Relationship Manager (Indirect Team) is responsible for managing and growing relationships with indirect clients through channel partners. This role involves understanding partner needs, providing tailored solutions, and ensuring partner satisfaction.
Key Responsibilities:
* Develop and execute strategies to grow the indirect client base through channel partners.
* Serve as the primary point of contact for channel partners, addressing their inquiries and resolving issues promptly.
* Conduct regular partner meetings to understand their evolving needs and provide updates on company products and services.
* Collaborate with internal teams to ensure seamless delivery of services to indirect clients through partners.
* Prepare and present regular reports on partner relationship activities and performance.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong understanding of indirect sales practices.
* Proven ability to build and maintain partner relationships.
* Proficiency in CRM software and Microsoft Office Suite.
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