Job Overview
We are seeking a dedicated Residence Manager to oversee the operations of our charming boutique hotel in Dar es Salaam. The Residence Manager will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining the highest standards of service and elegance.
Key Responsibilities
- Oversee daily operations of the hotel, ensuring smooth and efficient service.
- Manage and inspire a team of hospitality professionals.
- Maintain world-class standards in all aspects of hotel operations.
- Address guest inquiries and resolve any issues promptly and professionally.
- Implement and monitor strategies to enhance guest satisfaction.
Required Skills
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proven experience in operational and strategic management.
- Guest-centric mindset with a focus on delivering exceptional service.