We are looking for an experienced RPA Support Specialist to provide technical assistance and support for our robotic process automation solutions. The ideal candidate will have a strong background in RPA technologies and excellent problem-solving skills. This role involves troubleshooting issues, maintaining system stability, and ensuring the smooth operation of automated processes.
Key Responsibilities:
* Provide technical support for RPA solutions.
* Troubleshoot and resolve issues related to automation workflows.
* Monitor system performance and identify areas for improvement.
* Collaborate with development teams to implement fixes and enhancements.
* Document support procedures and knowledge base articles.
Required Skills:
* Experience with RPA platforms.
* Strong problem-solving skills.
* Excellent communication skills.
* Basic understanding of IT infrastructure.
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