Overview

We are seeking a Senior CRM QA Engineer to ensure the quality and reliability of our CRM systems. You will be responsible for designing, developing, and executing test plans and test cases to identify defects and ensure that the CRM software meets the required standards. Your expertise will help us deliver a seamless and efficient CRM experience to our users.

Key Responsibilities

• Develop and execute test plans and test cases for CRM applications.
• Identify, document, and track defects using bug tracking systems.
• Collaborate with developers and product managers to resolve issues.
• Participate in the design and review of CRM system requirements.
• Automate testing processes to improve efficiency and coverage.

Required Skills

• Strong experience in CRM testing methodologies.
• Proficiency in using QA automation tools.
• Excellent analytical and problem-solving skills.
• Solid understanding of CRM systems and processes.