We are seeking a Senior SAP Support Specialist to provide expert technical assistance and support for our SAP systems. The ideal candidate will have extensive experience in SAP modules and a strong understanding of ITIL processes.

Key Responsibilities:
* Provide technical support and troubleshooting for SAP incidents and service requests.
* Collaborate with cross-functional teams to resolve complex SAP issues.
* Develop and maintain SAP support documentation and knowledge base.
* Monitor SAP system performance and identify areas for improvement.
* Participate in SAP upgrades and implementations.

Required Skills:
* Strong knowledge of SAP modules (e.g., FI/CO, MM, SD).
* Experience with SAP support processes and tools.
* Excellent problem-solving and communication skills.