We are looking for a Senior Technical Support Specialist to handle complex technical issues and provide guidance to junior staff. The ideal candidate will maintain IT service standards and ensure timely resolution of technical problems.
Key Responsibilities:
- Handle complex technical issues.
- Provide guidance and support to junior staff.
- Maintain IT service standards.
- Troubleshoot and resolve technical problems.
- Document technical solutions and procedures.
Required Skills:
- Technical Troubleshooting
- IT Support
- Problem-Solving
- Customer Service