We are seeking a skilled Service Advisor to act as the primary point of contact for customers needing automotive service. You will schedule service appointments, determine vehicle issues, and ensure customer satisfaction.

Key Responsibilities:
* Greet customers and schedule service appointments.
* Listen to customer concerns and accurately describe symptoms to technicians.
* Prepare repair orders and communicate cost estimates.
* Follow up with customers on service progress and completion.
* Ensure customer satisfaction and address any complaints.

Required Skills:
* Excellent communication and customer service skills.
* Strong understanding of automotive systems.
* Proficiency in using service management software.
* Ability to explain technical information to non-technical customers.