Job Description
SIBCA is looking for hiring Service Coordinator.
Minimum Qualifications:
- Bachelors degree in Engineering, Information Systems Management, Business Management, or a related field.
Minimum Experience:
- 34 years of experience in a Project or Service Management environment, preferably with ELV/Telecom System Integrators or within a related technology-driven industry.
Key Responsibilities:
- Coordinate and manage day-to-day service activities and field operations.
- Maintain and update project/service workbooks, schedules, and documentation.
- Act as a point of contact between internal teams and clients to ensure service delivery is aligned with expectations.
- Assist in planning and execution of service strategies to optimize workflow and resource allocation.
- Support project teams in meeting deadlines and deliverables by maintaining structured processes.
- Monitor progress, escalate issues when necessary, and provide status reports to management.
Job-Specific Skills & Competencies:
- Excellent command of the English language (both verbal and written).
- Strong planning, coordination, and organizational skills.
- Strategic thinker with a keen eye for detail and quality.
- Proven ability to work effectively under pressure and manage competing priorities.
- Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Experience in managing and updating project workbooks and documentation.SIBCA is looking for hiring Service Coordinator.
Minimum Qualifications:
- Bachelors degree in Engineering, Information Systems Management, Business Management, or a related field.
Minimum Experience:
- 34 years of experience in a Project or Service Management environment, preferably with ELV/Telecom System Integrators or within a related technology-driven industry.
Key Responsibilities:
- Coordinate and manage day-to-day service activities and field operations.
- Maintain and update project/service workbooks, schedules, and documentation.
- Act as a point of contact between internal teams and clients to ensure service delivery is aligned with expectations.
- Assist in planning and execution of service strategies to optimize workflow and resource allocation.
- Support project teams in meeting deadlines and deliverables by maintaining structured processes.
- Monitor progress, escalate issues when necessary, and provide status reports to management.
Job-Specific Skills & Competencies:
- Excellent command of the English language (both verbal and written).
- Strong planning, coordination, and organizational skills.
- Strategic thinker with a keen eye for detail and quality.
- Proven ability to work effectively under pressure and manage competing priorities.
- Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Experience in managing and updating project workbooks and documentation.