We are seeking a detail-oriented Service Level Data Analyst to monitor, analyze, and report on service level performance. The ideal candidate will have strong analytical skills, experience with data visualization tools, and a solid understanding of service level agreements (SLAs).
Key Responsibilities:
* Monitor and analyze service level performance.
* Develop and maintain reports and dashboards.
* Identify trends and areas for improvement.
* Collaborate with stakeholders to define and track SLAs.
* Ensure data accuracy and integrity.
Required Skills:
* Strong analytical skills.
* Proficiency in data visualization tools.
* Solid understanding of SLAs.
* Experience with data analysis techniques.
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