We are looking for a proactive and experienced Service Manager to lead our service department. As a Service Manager, you will be responsible for overseeing all aspects of service operations, ensuring customer satisfaction, and driving departmental efficiency.
Key Responsibilities:
* Manage and supervise service department staff, including technicians and service advisors.
* Ensure timely and accurate completion of service and repair work.
* Monitor and maintain high levels of customer satisfaction through effective communication and problem resolution.
* Develop and implement service department policies and procedures.
* Manage service department budget and expenses.
Required Skills:
* Strong leadership and management skills.
* Excellent communication and interpersonal abilities.
* In-depth knowledge of automotive service operations.
* Proven ability to drive customer satisfaction.
6248 jobs available