We are seeking a dedicated Service Manager to oversee and improve our service operations. The ideal candidate will be responsible for ensuring customer satisfaction, managing service teams, and optimizing service delivery processes.
Key Responsibilities:
* Manage and lead a team of service professionals.
* Develop and implement service strategies to meet customer needs.
* Monitor service performance and implement improvements.
* Ensure compliance with service standards and regulations.
* Handle customer inquiries and resolve service-related issues.
Required Skills:
* Strong leadership and management skills.
* Excellent communication and interpersonal abilities.
* In-depth knowledge of service processes.
* Proficiency in problem-solving and customer service.
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