What will you do? Provide hands-on SRE technical support on squad level, providing 24x7 SRE support Drive transformation by continuously looking for ways to automate existing processes Track, audit, monitor and implement on technical work streams Act as portfolio SME (Subject Matter Expert) understand & document common components, core functionalities, infrastructure of supported applications Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements Help in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership Focus on Continuous improvement and technical standards Drive improvements in productivity, monitoring, tooling and best practices Manage technology currency (server patching, certificate renewal, compliance, etc.) with keen eye on automating opportunities Drive best-in-class technical solutions by tracking closely industry leading solutions and applying to RBC environment and needs Leverage the value in unit, department, and enterprise wide teams to develop better solutions and achieve a cross enterprise mindset Contribute to drive the overall SRE strategy, owning roadmap build