We are seeking a Support & Maintenance professional to provide technical support and maintenance services to our clients. This role involves ensuring customer satisfaction and resolving technical issues efficiently.

Key Responsibilities:
* Provide IT technical support and maintenance.
* Improve beneficiary experience.
* Manage beneficiary relations services.
* Troubleshoot and resolve technical issues.
* Ensure timely and effective support.

Required Skills:
* Experience in IT technical support.
* Strong customer service skills.
* Knowledge of IT systems and troubleshooting.