We are seeking a Sustain Service Manager (Trade) to lead our service delivery team. As a Sustain Service Manager, you will be responsible for ensuring the ongoing support and maintenance of our trade-related services. Your leadership and expertise will be crucial in maintaining high levels of customer satisfaction and service quality.
Key Responsibilities:
• Manage a team of service professionals providing support for trade-related services.
• Develop and implement service delivery processes and procedures.
• Monitor service performance and identify areas for improvement.
• Ensure timely resolution of service requests and incidents.
• Collaborate with cross-functional teams to address customer needs.
Required Skills:
• Experience in service management and customer support.
• Strong understanding of trade-related processes and regulations.
• Excellent leadership and communication skills.
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