Technical & Operational Responsibilities: • Assist in conducting site visits and surveys to assess customer needs and technical requirements to prepare detailed cost estimates, specifications, and implementation plans. • Provide on-site technical support, ensuring adherence to quality standards and safety guidelines, troubleshoot issues and ensure smooth installation processes. • Manage repair and maintenance activities as required. • Maintain accurate project records and provide daily/weekly progress reports to management. Sales Responsibilities: • Conduct market research to identify potential business opportunities. • Support Team Lead in client meetings when required. • May be required to meet with potential clients to present company’s technical products (e.g., home automation, equipment). • Understand client needs and design tailored technical solutions. • Maintain a pipeline of prospects and track opportunities using CRM tools (HubSpot, JIRA). • Provide timely and professional follow-ups to client inquiries and concerns.