We are seeking proactive and technically adept individuals to join our support team as 1st Line Technical Support Engineers. In this role, you will be the first point of contact for our customers, monitoring systems, responding to alerts, and handling support tickets. Your contributions will be vital in ensuring the smooth operation of our services and delivering timely, effective support to our clients. This is a remote position, ideal for recent graduates or early-career professionals with a solid technical foundation and a keen willingness to learn. Comprehensive training and ongoing support will be provided.