We are seeking a Technical Support Specialist with expertise in OutSystems to provide technical support for our OutSystems applications. The ideal candidate will have a strong understanding of OutSystems and experience in troubleshooting and resolving application-related issues. This role involves providing timely and effective support to ensure the smooth operation of our OutSystems platform.
Key Responsibilities:
- Provide technical support for OutSystems applications.
- Troubleshoot and resolve application-related issues.
- Document solutions and create knowledge base articles.
- Collaborate with development teams to resolve complex issues.
- Ensure customer satisfaction through effective support services.
Required Skills:
- Strong knowledge of OutSystems platform.
- Excellent problem-solving abilities.
- Proficiency in customer service and communication.
- Experience with IT support tools and technologies.