Opening Section

We are seeking a Technical Support Specialist with expertise in OutSystems to provide technical assistance and support for our OutSystems-based applications. The ideal candidate will resolve technical issues, contribute to knowledge base documentation, and ensure high levels of customer satisfaction.

Key Responsibilities

• Provide technical support for OutSystems-based applications, resolving complex issues.
• Document solutions to common technical problems and contribute to the knowledge base.
• Escalate unresolved issues to appropriate technical teams.
• Monitor and maintain OutSystems environments to ensure optimal performance.
• Collaborate with developers to troubleshoot and resolve application issues.

Required Skills

• Experience with OutSystems platform.
• Excellent problem-solving and analytical abilities.
• Strong communication and customer service skills.
• Proficiency in IT support tools and technologies.