Job Overview

We are seeking a detail-oriented Tickets Reservations Officer to manage and process ticket reservations for various events and attractions. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to handle a high volume of requests. This role requires strong customer service skills and the ability to work efficiently under pressure.

Key Responsibilities

• Process ticket reservations via phone, email, and online systems.
• Provide accurate information about events and ticket availability.
• Handle customer inquiries and resolve booking issues.
• Maintain accurate records of reservations and sales.
• Coordinate with event organizers to ensure smooth operations.

Required Skills

• Excellent organizational skills.
• Attention to detail.
• Customer service experience.
• Proficiency in reservation systems.