We are looking for a Transfers Team Leader to oversee and coordinate the daily operations of our transfers team. The ideal candidate will ensure efficient and accurate processing of client transfers, provide guidance and support to team members, and maintain compliance with regulatory requirements. This role is essential for delivering exceptional service to our clients.
Key Responsibilities:
* Supervise and mentor a team of transfer specialists.
* Ensure timely and accurate processing of client transfers.
* Monitor team performance and provide feedback.
* Implement and maintain transfer procedures and controls.
* Resolve complex transfer issues and escalate as needed.
Required Skills:
* Strong leadership and team management skills.
* Excellent knowledge of transfer processes and regulations.
* Strong problem-solving and decision-making abilities.
* Excellent communication and interpersonal skills.
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