Job Overview

We are seeking a skilled and detail-oriented Virtual Medical Assistant to support our healthcare operations. The Virtual Medical Assistant will be responsible for providing administrative and clinical support to healthcare providers and patients remotely. This role requires excellent communication skills, proficiency in electronic health records (EHR) systems, and a strong understanding of medical terminology.

Key Responsibilities

• Manage telehealth appointment scheduling and follow-ups.
• Handle a high volume of patient calls and inquiries.
• Assist with filling out patients’ charts and forms accurately.
• Verify patient benefits and insurance information.
• Provide exceptional customer service to patients and healthcare providers.

Required Skills

• Experience with Tebra (Kareo) EMR software.
• Excellent communication skills in English.
• Proficiency in handling telehealth appointment scheduling.
• Knowledge of patient benefit verification processes.