Concierge Team Leader
Job Description
<p>We are looking for a Concierge Team Leader to oversee the concierge team, ensuring exceptional service and assistance to hotel guests. The Team Leader will manage guest inquiries, coordinate services, and provide local recommendations to enhance the guest experience.</p><p>Key Responsibilities:<br/>* Supervise and train the concierge team.<br/>* Handle guest inquiries and provide information.<br/>* Coordinate services such as transportation and reservations.<br/>* Provide local recommendations and assist with planning.<br/>* Ensure guest satisfaction and resolve any issues.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Strong organizational and problem-solving abilities.<br/>* Knowledge of local attractions and services.<br/>* Ability to handle stressful situations calmly.</p>We are looking for a Concierge Team Leader to oversee the concierge team, ensuring exceptional service and assistance to hotel guests. The Team Leader will manage guest inquiries, coordinate services, and provide local recommendations to enhance the guest experience.
Key Responsibilities:
* Supervise and train the concierge team.
* Handle guest inquiries and provide information.
* Coordinate services such as transportation and reservations.
* Provide local recommendations and assist with planning.
* Ensure guest satisfaction and resolve any issues.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong organizational and problem-solving abilities.
* Knowledge of local attractions and services.
* Ability to handle stressful situations calmly.
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.