Concierge Team Leader
Job Description
<p>The Concierge Team Leader is responsible for leading the concierge team in providing exceptional service to hotel guests. This role involves assisting guests with information, reservations, and other requests, ensuring a seamless and enjoyable experience.</p><p>Key Responsibilities:<br/>* Supervise and train the concierge team.<br/>* Assist guests with information about local attractions, restaurants, and transportation.<br/>* Make reservations for guests at restaurants, tours, and events.<br/>* Handle guest requests and complaints in a professional manner.<br/>* Ensure the concierge desk is organized and well-maintained.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Strong organizational skills.<br/>* Knowledge of local attractions and services.<br/>* Customer service oriented.</p>The Concierge Team Leader is responsible for leading the concierge team in providing exceptional service to hotel guests. This role involves assisting guests with information, reservations, and other requests, ensuring a seamless and enjoyable experience.
Key Responsibilities:
* Supervise and train the concierge team.
* Assist guests with information about local attractions, restaurants, and transportation.
* Make reservations for guests at restaurants, tours, and events.
* Handle guest requests and complaints in a professional manner.
* Ensure the concierge desk is organized and well-maintained.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong organizational skills.
* Knowledge of local attractions and services.
* Customer service oriented.
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.