Concierge Team Leader
Job Description
<p>The Concierge Team Leader is responsible for leading a team of concierge staff, providing exceptional guest service, and assisting guests with their needs and requests. This role requires strong leadership, communication, and problem-solving skills.</p><p>Key Responsibilities:<br/>* Supervise and support the concierge team, providing guidance and training.<br/>* Assist guests with inquiries, reservations, and recommendations.<br/>* Ensure all guest requests are handled efficiently and professionally.<br/>* Maintain a strong knowledge of local attractions and services.<br/>* Monitor guest feedback and implement improvements to enhance the guest experience.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Strong problem-solving abilities.<br/>* Leadership and team management skills.</p>The Concierge Team Leader is responsible for leading a team of concierge staff, providing exceptional guest service, and assisting guests with their needs and requests. This role requires strong leadership, communication, and problem-solving skills.
Key Responsibilities:
* Supervise and support the concierge team, providing guidance and training.
* Assist guests with inquiries, reservations, and recommendations.
* Ensure all guest requests are handled efficiently and professionally.
* Maintain a strong knowledge of local attractions and services.
* Monitor guest feedback and implement improvements to enhance the guest experience.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Leadership and team management skills.
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.