Concierge Team Leader
Job Description
<p>We are looking for a Concierge Team Leader to oversee the concierge services, ensuring guests receive exceptional assistance and information. The Team Leader will manage the concierge team, handle guest requests, and provide recommendations to enhance their stay.</p><p>Key Responsibilities:<br/>* Supervise and train the concierge team.<br/>* Provide guests with information about local attractions and services.<br/>* Handle guest requests for transportation, reservations, and other services.<br/>* Ensure prompt and efficient service delivery.<br/>* Maintain a high level of guest satisfaction.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Strong organizational abilities.<br/>* Knowledge of local attractions and services.<br/>* Customer-focused approach.</p>We are looking for a Concierge Team Leader to oversee the concierge services, ensuring guests receive exceptional assistance and information. The Team Leader will manage the concierge team, handle guest requests, and provide recommendations to enhance their stay.
Key Responsibilities:
* Supervise and train the concierge team.
* Provide guests with information about local attractions and services.
* Handle guest requests for transportation, reservations, and other services.
* Ensure prompt and efficient service delivery.
* Maintain a high level of guest satisfaction.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong organizational abilities.
* Knowledge of local attractions and services.
* Customer-focused approach.
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.