Concierge Team Leader
Job Description
<p>The Concierge Team Leader is responsible for leading the concierge team in providing exceptional service to hotel guests. This role involves assisting guests with inquiries, making reservations, and providing recommendations for local attractions and services.</p><p>Key Responsibilities:<br/>* Supervise and train concierge staff.<br/>* Assist guests with inquiries and requests.<br/>* Make reservations for dining, transportation, and entertainment.<br/>* Provide recommendations for local attractions and services.<br/>* Ensure a high level of service standards.</p><p>Required Skills:<br/>* Excellent communication skills<br/>* Strong problem-solving abilities<br/>* Leadership skills<br/>* Hospitality experience</p>The Concierge Team Leader is responsible for leading the concierge team in providing exceptional service to hotel guests. This role involves assisting guests with inquiries, making reservations, and providing recommendations for local attractions and services.
Key Responsibilities:
* Supervise and train concierge staff.
* Assist guests with inquiries and requests.
* Make reservations for dining, transportation, and entertainment.
* Provide recommendations for local attractions and services.
* Ensure a high level of service standards.
Required Skills:
* Excellent communication skills
* Strong problem-solving abilities
* Leadership skills
* Hospitality experience
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.