Concierge Team Leader
Job Description
<p>The Concierge Team Leader is responsible for leading the concierge team, providing exceptional service and assistance to hotel guests. This role requires strong leadership, communication, and problem-solving skills, as well as extensive knowledge of local attractions and services.</p><p>Key Responsibilities:<br/>* Supervise and train the concierge team.<br/>* Assist guests with inquiries, reservations, and recommendations.<br/>* Coordinate transportation, tours, and other services.<br/>* Handle guest complaints and resolve issues promptly.<br/>* Maintain a high level of knowledge about local attractions and services.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Strong leadership and team management abilities.<br/>* Problem-solving and conflict resolution skills.<br/>* Knowledge of local attractions and services.</p>The Concierge Team Leader is responsible for leading the concierge team, providing exceptional service and assistance to hotel guests. This role requires strong leadership, communication, and problem-solving skills, as well as extensive knowledge of local attractions and services.
Key Responsibilities:
* Supervise and train the concierge team.
* Assist guests with inquiries, reservations, and recommendations.
* Coordinate transportation, tours, and other services.
* Handle guest complaints and resolve issues promptly.
* Maintain a high level of knowledge about local attractions and services.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong leadership and team management abilities.
* Problem-solving and conflict resolution skills.
* Knowledge of local attractions and services.
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.