Duty Manager

We are looking for a dedicated Duty Manager to oversee daily hotel operations, ensuring exceptional guest experiences and smooth functioning of all departments. The Duty Manager will handle guest inquiries, resolve issues, and coordinate with various teams to maintain high service standards.

Key Responsibilities:
* Manage daily hotel operations and ensure smooth functioning.
* Handle guest complaints and resolve issues promptly.
* Coordinate with different departments to ensure seamless service.
* Conduct regular inspections to maintain quality standards.
* Train and supervise staff to deliver excellent customer service.

Required Skills:
* Strong leadership and problem-solving skills.
* Excellent communication and interpersonal abilities.
* Proficiency in hotel management systems.
* Ability to handle stressful situations calmly.