Duty Manager
Job Description
<p>The Duty Manager is responsible for ensuring the smooth and efficient operation of the hotel, providing exceptional guest service, and maintaining a safe and secure environment. This role requires strong leadership, problem-solving, and communication skills.</p><p>Key Responsibilities:<br/>* Oversee daily operations and ensure adherence to standards.<br/>* Handle guest complaints and resolve issues promptly.<br/>* Supervise staff and provide training and guidance.<br/>* Conduct regular inspections to maintain quality and safety.<br/>* Prepare reports and analyze data to improve performance.</p><p>Required Skills:<br/>* Leadership and team management<br/>* Excellent communication and interpersonal skills<br/>* Problem-solving and decision-making abilities<br/>* Knowledge of hotel operations and guest service standards</p>The Duty Manager is responsible for ensuring the smooth and efficient operation of the hotel, providing exceptional guest service, and maintaining a safe and secure environment. This role requires strong leadership, problem-solving, and communication skills.
Key Responsibilities:
* Oversee daily operations and ensure adherence to standards.
* Handle guest complaints and resolve issues promptly.
* Supervise staff and provide training and guidance.
* Conduct regular inspections to maintain quality and safety.
* Prepare reports and analyze data to improve performance.
Required Skills:
* Leadership and team management
* Excellent communication and interpersonal skills
* Problem-solving and decision-making abilities
* Knowledge of hotel operations and guest service standards
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.