Duty Manager
Job Description
<p>The Duty Manager is responsible for ensuring the smooth and efficient operation of the hotel, providing exceptional guest service, and maintaining a safe and secure environment. This role requires strong leadership, problem-solving, and communication skills.</p><p>Key Responsibilities:<br/>* Oversee daily operations and ensure adherence to hotel standards.<br/>* Handle guest complaints and resolve issues promptly and effectively.<br/>* Supervise and support front office staff, providing guidance and training.<br/>* Conduct regular inspections to ensure cleanliness and maintenance standards are met.<br/>* Ensure compliance with safety and security procedures.</p><p>Required Skills:<br/>* Strong leadership and communication skills.<br/>* Excellent problem-solving abilities.<br/>* Ability to handle stressful situations calmly and effectively.</p>The Duty Manager is responsible for ensuring the smooth and efficient operation of the hotel, providing exceptional guest service, and maintaining a safe and secure environment. This role requires strong leadership, problem-solving, and communication skills.
Key Responsibilities:
* Oversee daily operations and ensure adherence to hotel standards.
* Handle guest complaints and resolve issues promptly and effectively.
* Supervise and support front office staff, providing guidance and training.
* Conduct regular inspections to ensure cleanliness and maintenance standards are met.
* Ensure compliance with safety and security procedures.
Required Skills:
* Strong leadership and communication skills.
* Excellent problem-solving abilities.
* Ability to handle stressful situations calmly and effectively.
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.