Duty Manager
Job Description
<p>We are looking for a dedicated Duty Manager to oversee the daily operations of our front office. The Duty Manager will ensure smooth and efficient service delivery, handle guest inquiries and complaints, and maintain a high level of guest satisfaction.</p><p>Key Responsibilities:<br/>* Supervise front office staff and ensure adherence to company policies.<br/>* Handle guest complaints and resolve issues promptly.<br/>* Conduct regular inspections of the front office area.<br/>* Assist with training and development of front office staff.<br/>* Prepare daily reports and summaries of front office activities.</p><p>Required Skills:<br/>* Strong leadership and communication skills.<br/>* Excellent problem-solving abilities.<br/>* Proficiency in front office operations.<br/>* Ability to work under pressure.</p>We are looking for a dedicated Duty Manager to oversee the daily operations of our front office. The Duty Manager will ensure smooth and efficient service delivery, handle guest inquiries and complaints, and maintain a high level of guest satisfaction.
Key Responsibilities:
* Supervise front office staff and ensure adherence to company policies.
* Handle guest complaints and resolve issues promptly.
* Conduct regular inspections of the front office area.
* Assist with training and development of front office staff.
* Prepare daily reports and summaries of front office activities.
Required Skills:
* Strong leadership and communication skills.
* Excellent problem-solving abilities.
* Proficiency in front office operations.
* Ability to work under pressure.
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Disclaimer: Jumeirah is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Jumeirah does not discriminate on the basis of race, ethnicity, religion, sex, sexual orientation, gender identity, disability, or any other protected status.