Technical Support Manager
Technical Support•8-10 years•Lahore, Punjab•
Job Description
<p>We are seeking a Technical Support Manager to lead our technical support team and ensure excellent customer service. The ideal candidate will have a strong technical background and proven leadership skills.</p><p>Key Responsibilities:<br/>* Manage and mentor the technical support team.<br/>* Develop and implement support strategies.<br/>* Troubleshoot and resolve technical issues.<br/>* Maintain accurate records of support activities.<br/>* Collaborate with other departments to improve product quality.</p><p>Required Skills:<br/>* Strong technical knowledge.<br/>* Excellent problem-solving skills.<br/>* Leadership abilities.<br/>* Communication skills.</p>We are seeking a Technical Support Manager to lead our technical support team and ensure excellent customer service. The ideal candidate will have a strong technical background and proven leadership skills.
Key Responsibilities:
* Manage and mentor the technical support team.
* Develop and implement support strategies.
* Troubleshoot and resolve technical issues.
* Maintain accurate records of support activities.
* Collaborate with other departments to improve product quality.
Required Skills:
* Strong technical knowledge.
* Excellent problem-solving skills.
* Leadership abilities.
* Communication skills.
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