Software Support Engineer

Top 3 Hard Skills Required + Years of Experience Minimum 5 years experience with access control module or another #component on #testing and #diagnosis Minimum 5 years experience with #Linux Minimum 5 years experience with #Vector tool We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software solutions. In this role, you will gain hands-on experience with Over-The-Air (#OTA ) updates, vehicle charging, and troubleshooting connectivity issues. You will be also working with infotainment software system issues with multiple team for their own domain. Youll also assist in testing some of the key infotainment feature along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team. Having work experience on TCU and Infotainmnet would be additional point. Responsibilities: Working with infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes. Assist in performing OTA updates to #vehicles and ensure smooth rollouts. Help identify and troubleshoot connectivity issues involving #LTE, #WiFi, #GPS, and networking. Participate in testing connectivity features and document results. Collaborate with the team to develop an understanding of #vehiclenetworks and connectivity platforms. Gain exposure to vehicle communication protocols (e.g., #CAN and CANoe). Contribute to the maintenance of test infrastructure Document issues clearly and coordinate with developers to resolve them efficiently. Key Skills & Knowledge Areas: Basic understanding of #LTE, #WiFi, #GPS, and networking concepts. Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus). Metaphor Services Atul Parikh Aniket Singh Thanks & Regards Nitin Kushwaha Sr. Technical Recruiter Email - nitin@metaphorservices.comNitin Kushwaha