Chat Support Specialist
Customer Service•Full Time•Fresher•Lahore, Punjab•1.3 Lacs
Required Skills3 skills
verbal communication skills
written communication skills
Customer service
Job Description
-Handle Queries, Requests, and Complaints from customers tactfully. -Follow standard processes and procedures when it comes to providing the solution. -Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction. -Achieve superior customer engagement and ensure a significant improvement in customer experience. -Must be able to overcome objections and handle customer pushbacks.-Handle Queries, Requests, and Complaints from customers tactfully.
-Follow standard processes and procedures when it comes to providing the solution.
-Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
-Achieve superior customer engagement and ensure a significant improvement in customer experience.
-Must be able to overcome objections and handle customer pushbacks.
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