Chat Support Specialist

Customer Service•Full Time•Fresher•Lahore, Punjab•1.3 Lacs

Required Skills
3 skills

Customer service
Communication skills
Written communication skills

Job Description

-Handle Queries, Requests, and Complaints from customers tactfully. -Follow standard processes and procedures when it comes to providing the solution. -Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction. -Achieve superior customer engagement and ensure a significant improvement in customer experience. -Must be able to overcome objections and handle customer pushback.
-Handle Queries, Requests, and Complaints from customers tactfully. -Follow standard processes and procedures when it comes to providing the solution. -Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction. -Achieve superior customer engagement and ensure a significant improvement in customer experience. -Must be able to overcome objections and handle customer pushback.