Customer Service Specialist

We are looking for a Customer Service Specialist to provide exceptional support to our customers. The ideal candidate will have experience in the beauty or skincare industry and possess excellent communication and problem-solving skills.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints and issues efficiently.
• Process returns and exchanges.
• Maintain accurate customer records.
• Provide product information and recommendations.

Required Skills:
• Communication skills
• Problem-solving skills
• Customer service skills
• Organizational skills