IT Support Team Lead
IT Support•Full Time•4+ years•Lahore, Punjab•
Required Skills8 skills
IT support
ITIL
Hardware maintenance
Patch management
Problem-solving
Analytical skills
Communication
Leadership
Job Description
We are seeking a highly skilled and motivated IT Support Team Lead to join our team. The IT Support Team Lead is responsible for overseeing and managing the IT support operations for users, ensuring seamless onboarding of customers, maintaining IT assets, and supervising the IT support team. The role requires efficient ticket resolution within SLA timeframes, minimizing business downtime, managing patch management for users, conducting hardware maintenance, and ensuring smooth system operation.We are seeking a highly skilled and motivated IT Support Team Lead to join our team. The IT Support Team Lead is responsible for overseeing and managing the IT support operations for users, ensuring seamless onboarding of customers, maintaining IT assets, and supervising the IT support team. The role requires efficient ticket resolution within SLA timeframes, minimizing business downtime, managing patch management for users, conducting hardware maintenance, and ensuring smooth system operation.
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