Service Advisor
Job Description
<p>We are seeking a motivated Service Advisor to act as the primary point of contact for our customers seeking automotive service. The Service Advisor will be responsible for understanding customer needs, providing accurate service estimates, and ensuring customer satisfaction.</p><p>Key Responsibilities:<br/>* Greet customers and assess their service needs.<br/>* Provide accurate and detailed service estimates.<br/>* Schedule service appointments and manage workflow.<br/>* Communicate with customers regarding service progress.<br/>* Ensure customer satisfaction through excellent service.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Technical knowledge of automotive systems.<br/>* Strong customer service skills.<br/>* Proficiency in service management software.</p>We are seeking a motivated Service Advisor to act as the primary point of contact for our customers seeking automotive service. The Service Advisor will be responsible for understanding customer needs, providing accurate service estimates, and ensuring customer satisfaction.
Key Responsibilities:
* Greet customers and assess their service needs.
* Provide accurate and detailed service estimates.
* Schedule service appointments and manage workflow.
* Communicate with customers regarding service progress.
* Ensure customer satisfaction through excellent service.
Required Skills:
* Excellent communication and interpersonal skills.
* Technical knowledge of automotive systems.
* Strong customer service skills.
* Proficiency in service management software.
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