Service Manager

We are looking for a skilled Service Manager to oversee our service department's operations. The Service Manager will be responsible for ensuring customer satisfaction, managing service team members, and achieving service department goals.

Key Responsibilities:
* Manage and supervise the service team, including technicians and service advisors.
* Ensure high levels of customer satisfaction through excellent service.
* Monitor and manage service department performance metrics.
* Handle customer complaints and resolve issues efficiently.
* Implement and maintain service department policies and procedures.

Required Skills:
* Strong leadership and management skills.
* Excellent customer service and communication skills.
* Technical knowledge of automotive systems.
* Proficiency in service management software.