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    Salam Security Systems & Services (S4)

    Security being redefined as Actionable Intelligence

    Software Delivery and Lead Support Engineer

    Engineering•Full Time•5+ years•

    Required Skills
    21 skills

    Java EE
    Servlets
    JMS
    ActiveMQ
    Tomcat Application Server
    HTML5
    CSS
    JSP
    JavaScript
    AJAX
    jQuery
    PostgreSQL
    SQL Server
    API integration
    automated builds
    unit testing
    performance testing
    Agile methodologies
    object-oriented design
    database design
    XML schema

    Job Description

    Resolve technical support issues efficiently and accurately. Perform log analysis, identify root causes, and implement fixes. Monitor system resources, including JVM and TCP profiling. Manage multi-server environments and optimize performance. Prepare performance reports and prioritize issues based on impact. Provide proactive fault prevention and timely customer support while meeting SLAs.
    Resolve technical support issues efficiently and accurately. Perform log analysis, identify root causes, and implement fixes. Monitor system resources, including JVM and TCP profiling. Manage multi-server environments and optimize performance. Prepare performance reports and prioritize issues based on impact. Provide proactive fault prevention and timely customer support while meeting SLAs.