Guest Relation Officer
Hospitality•Full Time•Fresher•Jakarta, Jakarta•
Job Description
<p>We are looking for a Guest Relation Officer to provide exceptional service to our guests. You will be responsible for greeting guests, handling inquiries, and ensuring their needs are met throughout their stay.</p><p>Key Responsibilities:<br/>* Greet guests upon arrival and departure.<br/>* Handle guest inquiries and resolve complaints.<br/>* Provide information about hotel services and local attractions.<br/>* Coordinate with other departments to fulfill guest requests.<br/>* Maintain a positive and professional attitude.</p><p>Required Skills:<br/>* Excellent communication skills<br/>* Strong problem-solving abilities<br/>* Ability to work in a fast-paced environment<br/>* Customer service experience</p>We are looking for a Guest Relation Officer to provide exceptional service to our guests. You will be responsible for greeting guests, handling inquiries, and ensuring their needs are met throughout their stay.
Key Responsibilities:
* Greet guests upon arrival and departure.
* Handle guest inquiries and resolve complaints.
* Provide information about hotel services and local attractions.
* Coordinate with other departments to fulfill guest requests.
* Maintain a positive and professional attitude.
Required Skills:
* Excellent communication skills
* Strong problem-solving abilities
* Ability to work in a fast-paced environment
* Customer service experience
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