Customer Support Specialist
Operations•Fresher•
Job Description
<p>We are hiring a Customer Support Specialist to provide technical assistance and resolve customer inquiries. This role requires excellent communication skills and a passion for helping customers succeed with our products.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Troubleshoot technical issues and provide step-by-step solutions.<br/>* Escalate complex issues to the appropriate technical teams.<br/>* Document customer interactions and solutions in the support database.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Strong problem-solving abilities.<br/>* Proficiency in CRM and support ticketing systems.</p>We are hiring a Customer Support Specialist to provide technical assistance and resolve customer inquiries. This role requires excellent communication skills and a passion for helping customers succeed with our products.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Troubleshoot technical issues and provide step-by-step solutions.
* Escalate complex issues to the appropriate technical teams.
* Document customer interactions and solutions in the support database.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Proficiency in CRM and support ticketing systems.
Recommended Jobs
4 jobs available
AccountingFresher
OperationsFresher
OperationsFresher
OperationsFresher